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Hot Tub Services

We offer a full range Hot Tub Services - from cleaning, water treatment, maintenance and repairs. - please contact us for more information and prices.​

Quality Business Award Winner

We were delighted that Dales Pool and Hot Tub Services were awarded The Best Pool Services in Rochester upon Medway for 2024. An overall quality score exceeding 95% was achieved, making us the top ranked in Rochester upon Medway

Hot Tub Cleaning and Repair Services

If you think your hot tub water is clean and sanitary because the water looks clear, think again!

Our "Intensive Clean" includes a specialist cleaner, which is added to flush the pipework of biofilm. Biofilm contains bacteria, dirt, and often viruses, mould and parasites. Biofilm is initially evident as a slippery film and can form into a thick sludge layer.

​Biofilms are relatively resistant to chlorine, bromine or other sanitisers. Build-up of biofilm inside the plumbing pipes not only provides a breeding-ground for bacteria but can be potentially dangerous to your health.​

*Price does not include fault finding and repair service, which needs to be booked and charged separately.

If you have a calcium build-up and would like it removed during a water change, an additional charge of £25 will apply.

Hot Tub Repair

£60/first hour

£50/hr thereafter

  • Parts charged separately        

  • Please note: Hot tub needs to be fully accessible for repair work, please advise of any access issues when booking a visit.

  • We do not offer a leak-finding service. We repair most hot tubs except HydroPool and Lay Z Spa.

  • Intensive Clean

    £205/£235*

    *up to 1300ltr / over 1300ltr

    Our most popular plan

  • Specialist cleaner added to water to clean the pipework of biofilm and to eliminate bacteria

  • Flush pipework with jet wash

  • Drain down hot tub                

  • Vacuum spa                             

  • Clean waterline and spa shell with specialist cleaner

  • Clean headrests and flush jets

  • Clean panels and steps           

  • Clean filter with specialist cleaner

  • Clean cover internally/externally

  • Refill hot-tub                           

  • Prime pumps of air and recommission

  • Prime pumps of air and recommission

  • Test water, balance and administer chemicals (chemicals included)

  • (hot tub must be full of water and heated, upon arrival)

  • Standard Clean

    £170/£190*

    *up to 1300ltr / over 1300ltr

    • Drain down hot tub                  

    • Vacuum spa                              

    • Clean filter with specialist cleaner

    • Clean waterline with specialist cleaner

    • Clean cover                               

    • Refill hot-tub                            

    • Test water, balance and administer chemicals

    • Chemicals included                   

    Hot Tub Recommission

    £370*

    ​Hot tubs that have been dormant or empty for a long period, will incur two visits.

  • first visit - remove leaves, snails, debris etc, remove water, a basic clean to protect pumps and heater and refill.

  • second visit - to include an Intensive clean (as detailed above). 

  • Any replacement or repair parts and labour are charged separately, as advised and agreed with customer.​​.

  • *Price does not include fault finding and repair service, which needs to be booked and charged separately.

  • Hot Tub Closedown

    £160

  • Specialist cleaner added to water to clean the pipework of biofilm and to eliminate bacteria

  • Drain down hot tub                

  • Flush pipework through until runs clean        

  • Remove water from pipework (as much as possible to avoid potential freezing issues)           

  • Vacuum spa                             

  • Clean waterline with specialist cleaner

  • Clean cover                             

  • Clean filter with specialist cleaner

  • Hot Tub Open

    £160/£170*

    *up to 1300ltr / over 1300ltr

    • Flush pipework with jet wash (to remove anything that has got into pipes during the winter)          

    • Vacuum spa                             

    • Clean shell                               

    • Refill hot-tub                           

    • Test water, balance and administer chemicals

    • Chemicals included                  

    • Hot tubs which have not been closed down professionally will incur a £25 surcharge to re-open          

    Water Maintenance - Test and Treat Advice Service

    £75

    If you are unsure how to maintain your spa water, we offer a service on how to test, treat and maintain your spa water.

    We provide advice on which chemicals to use, quantities and how to administer. We explain why and when to use the chemicals.

    Price includes chemicals.

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